Human Resources are one of the most underappreciated functions in modern enterprises. There are two times when organizations always wish they had done a better job of managing the HR process - when they get sued, and when it's time for layoffs or other mass terminations. However, managed properly, the HR function is a valuable asset, not just a necessary evil. Our approach to HR management is to identify and understand your corporate culture - the essential environment that optimizes your strategic value proposition. From this understanding we structure hiring and growth strategies that foster your objectives. If you are a low-cost competitor your culture needs to support the types of decisions that lead to lower costs, and your HR world needs to support this type of aggressive management strategy. Conversely, if your value proposition depends on high-touch client service and support you need to foster development and retention. Often, the appropriate culture for your prime value proposition is inconsistent with the appropriate culture for certain infrastructure services. In these cases, it often makes sense to bifurcate the culture, either via organizational design or outsourcing.
Two different firms might have expedite managers, but the jobs may be vastly different. Simple salary comparisons don't tell the whole story - so often a company pays what they think is "market rate" for processing that only warrants entry-level pay. You can't hire arms and legs - but until you reach a critical size where all of your needs are integral multiples of whole bodies that means that you are perpetually operating inefficiently. By taking a strategic approach to HR we work with you to understand capacity and growth, and to structure jobs and job families so that the variable demand is absorbed into non-strategic positions. You hire to your baseline, and use temporary or contract services to accommodate demand spikes. This enhances efficiency and also encourages more cost effective hiring.
We start with HR strategy - and that starts with enterprise strategy - to determine the optimal functional configuration of your HR asset pool. We price the functions, not the people, then we create job descriptions that match the challenges. We develop a compensation strategy that aligns with your corporate strategy. We develop a measurement system, an incentive system, and a development system that make sure you have the right people at the right time. We put together a best practice employee handbook, and make sure you are in compliance with all HR laws and regulations. We provide any training and survey material you might need. We help you handle hiring, firing, discipline and development. We are particularly strong in ex-pat firms or divisions.
Strategic focus to HR - we start with enterprise strategy and design your HR asset pool to best fit your strategy and culture.
Cost effectiveness - our unwavering focus on value results in optimized cost structures.
Compliance - rigorous, formal HR procedures assure you are in compliance with laws, your staff is well-trained and mistakes are avoided.
Our core HR staff are certified by HRCI at the SPHR (Senior Professional HR) level. All teams are led by SPHR consultants. Our HR consulting staff is supplemented by our core strategy consulting staff as needed. Our core products include:
Organization design.
HR Audits.
Handbook preparation.
Incentive system design.
Job description development.
Appraisal system design and development.
Hiring, firing, layoffs and other staffing processes.
Training, both compliance and developmental.